Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) (300‑820) Practice Exams

About the Cisco 300-820 CLHCT exam

Exam at a glance

Professional tier. Cisco's CCNP Collaboration hybrid + cloud concentration (v2.0, renamed from CLCEI on February 3, 2026). 55-65 questions, 90 min, scaled scoring (Cisco does not publish a fixed cut score), $300 USD. Valid 3 years and eligible for Continuing Education renewal.

Domain weighting

• Suite and Devices Configuration — 25%
• Cloud Management — 10%
• Suite and Devices Management — 25%
• Suite and Device Administration — 10%
• Hybrid and Migration to the Cloud — 10%
• Security — 10%
• APIs and Programmability — 10%

Source: Cisco Learning Network — 300-820 CLHCT exam topics (v2.0).

Where 300-820 sits in CCNP Collaboration

CCNP Collaboration requires two exams: the 350-801 CLCOR core, plus one concentration. 300-820 CLHCT is the hybrid + cloud concentration — it pairs with CLCOR's call-control breadth by going deep on the Webex Suite: Control Hub configuration, Webex Calling, cloud meetings and messaging, hybrid migration from on-premises CUCM, Webex security, and Webex APIs. The 2026 v2.0 update rebalanced the exam toward cloud and hybrid administration rather than the older Expressway/edge focus.

Prerequisites

No formal prerequisites. Cisco recommends 3-5 years of hands-on experience with Cisco and Webex collaboration products — specifically Webex Control Hub, Webex Calling, Cloud Connected UC, and at least familiarity with on-premises Cisco Unified Communications Manager (CUCM) for hybrid scenarios.

Why take this certification

• The Cisco cloud-collaboration specialist credential. CLHCT is the Cisco exam that goes deep on running collaboration in the Webex cloud — Control Hub, Webex Calling, hybrid migration, and cloud security. As enterprises move off on-premises CUCM, this is the skill set in demand.
• Strong salary signal. Cisco CCNP Collaboration holders in the United States earn an average of $112,000-$135,000 USD per year (source: PayScale, 2025), with senior collaboration engineers and architects reaching the higher end of that band.
• Gateway to CCIE Collaboration. Earning CCNP Collaboration through CLCOR + a concentration such as CLHCT satisfies the qualifying requirement for the CCIE Collaboration lab track.
• Real-world hybrid + cloud skills. Most enterprises run collaboration hybrid today — Webex Calling alongside legacy CUCM, Cloud Connected UC, Hybrid Calendar, and Control Hub administration. CLHCT maps tightly to those production migration scenarios.

What you'll learn in the 300-820 CLHCT exam

CLHCT is a scenario-driven concentration centred on the Webex Suite. Most questions describe a Control Hub configuration, a Webex Calling routing problem, or a hybrid migration step and ask you to pick the configuration, administrative action, or troubleshooting step that fits.

Suite and devices configuration (25%)

• Single sign-on (SSO) for the Webex organization, and directory synchronization of users into the Webex identity store.
• Hybrid Calendar service using cloud mail services (Office 365 / Google), so @meet / @webex scheduling works for users.
• Local gateways for PSTN — both certificate-based and registration-based deployment.
• Site survivability for resilient calling, and Control Hub calling features such as hot desking and auto attendant.

Cloud management (10%)

• Troubleshoot cloud user management — Control Hub Directory Connector, SCIM provisioning, and RBAC administrator roles.
• Diagnose network issues such as bandwidth and QoS when using the Webex Suite and collaboration endpoints.

Suite and devices management (25%)

• Troubleshoot Webex Calling and its call routing — operating modes, locations, numbers, translation patterns, trunks and route groups, dial plans, and call permissions.
• Troubleshoot cloud meetings and cloud messages.
• Troubleshoot endpoint registration to the Webex cloud.

Suite and device administration (10%)

• Webex administration functions — user, organization, and site management in Control Hub.
• AI features in cloud collaboration solutions.
• The Control Hub migration tool options for moving from on-premises to cloud.

Hybrid and migration to the cloud (10%)

• Cloud Connected UC and Control Hub for hybrid deployments and migration from on-premises CUCM to the cloud.
• Advanced dial plans spanning on-premises and cloud calling.

Security (10%)

• Implement Webex security across administration, endpoints, meetings, and compliance.
• The Webex cloud security realm — identity service, key management service, indexing service, compliance service, and content server.
• Hybrid Data Security (HDS) deployment model for customer-managed encryption keys.

APIs and programmability (10%)

• App Hub, the Webex Developer Portal, and the RoomOS Portal, plus macros on devices.
• Construct calls to the Webex Messaging, Meetings, Calling, People, and Events APIs.

How the practice exams help

Every free question and every premium exam mirrors the scenario-style format Cisco uses — a Control Hub or Webex Calling configuration excerpt, four to six plausible options, one or two correct. Detailed explanations cover not just why the right answer is right but why the distractors are wrong, so you learn the Webex Suite trade-offs rather than memorizing answers.

How to prepare for the 300-820 CLHCT exam

A successful CLHCT strategy combines blueprint study, real Webex Control Hub lab time, and timed exam simulation. Recommended approach:

1. Study the v2.0 blueprint and Webex Suite (4-5 weeks). Review the official Cisco 300-820 CLHCT exam topics and read the Webex Calling, Control Hub, and Cloud Connected UC deployment guides. Watch the Cisco U. CLHCT learning path. Because this is the renamed v2.0 exam, skip older CLCEI Expressway-only material except where hybrid call control still overlaps.
2. Hands-on labs (4-5 weeks). Provision a free Webex developer organization and drive it from Webex Control Hub: configure SSO and directory synchronization, stand up Webex Calling locations with numbers and dial plans, deploy a local gateway for PSTN egress, and connect the Hybrid Calendar service to an Office 365 tenant. Schedule free Cisco dCloud Webex / Cloud Connected UC sandboxes for the migration scenarios. Hands-on Control Hub time is the single biggest predictor of passing this exam.
3. Hybrid migration + APIs (2 weeks). Walk the Cloud Connected UC and Control Hub migration tool workflow from on-premises CUCM to the cloud. Then call the Webex Messaging, Meetings, Calling, People, and Events APIs from the Developer Portal, and try a simple RoomOS macro.
4. Practice exams (2-3 weeks). Take timed practice tests to identify weak areas. Detailed explanations on every answer option help you learn the reasoning, not just memorize answers. Aim for consistent 85%+ scores before scheduling your exam.

Recommended timeline

12-16 weeks of focused study (10-15 hours per week) for professionals with prior CUCM / collaboration experience. Engineers new to the Webex cloud should plan closer to 16 weeks and weight the schedule toward Control Hub and Webex Calling lab time.

Official resources

Use the official Cisco 300-820 CLHCT exam topics blueprint as your master checklist. Cisco U. hosts the official CLHCT learning path, and Cisco dCloud Webex and Cloud Connected UC sandboxes are free with a CCO account.

Recommended reading

Pair this concentration with the 350-801 CLCOR Core exam — together they earn the CCNP Collaboration credential. If you also want on-premises call-control depth, 300-815 CLACC is the sibling concentration most candidates take alongside CLHCT.

Frequently asked questions