GenAI Capabilities & Limitations
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Included in this chapter:
- Capabilities that create business value
- Limitations, mitigations, and model selection
- Exam-pattern recognition
Choosing a GenAI model by business need: what to weigh
| Selection criterion | Larger / higher-capability FM | Smaller / distilled FM | Why it matters to the business |
|---|---|---|---|
| Accuracy / quality | Generally higher on complex, cross-domain tasks | Adequate for narrow, well-scoped tasks | Drives task success, customer satisfaction, and trust |
| Latency | Slower per response | Faster, better for real-time UX | Affects conversion rate and user experience |
| Cost | Higher per token (more spend at scale) | Lower per token | Directly drives ROI under token-based pricing |
| Modality | More likely multimodal (text, image, etc.) | Often single-modality | Must match the input/output the use case needs |
| Customization & compliance | More fine-tuning / grounding options | Simpler, fewer knobs | Determines fit for regulated or domain-specific needs |
Decision tree
Cheat sheet
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