Domain 3 of 3 · Chapter 6 of 8

Continuous Improvement

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Included in this chapter:

  • The improvement loop: inspect, change, keep or drop
  • Small experiments beat one big overhaul
  • Retrospectives turn reflection into owned action
  • Lean: remove waste to make value flow, not add it
  • Bank proven improvements in the OPAs, and keep the engine current
  • Exam-pattern recognition

Continuous improvement vs closure retrospective vs knowledge transfer

DimensionContinuous improvement (this task)Closure retrospectiveKnowledge transfer
When on the timelineThroughout delivery, each iterationOnce, at project or phase closeThroughout, and at team transitions
What it producesSmall validated changes applied to the remaining workFinal consolidated lessons handed to future projectsCaptured and shared knowledge, tacit and explicit
Primary goalImprove the way of working while the project runsClose out cleanly and pass lessons forwardPrevent knowledge loss and enable reuse
Owning ECO taskContinuous improvementManaging project closureEnsure knowledge transfer

Decision tree

An iteration just ended?Trying a new way of working?Is the improvement proven?Remove waste (Lean)when delivery is too slowRun a retrospectiveleave with owned actionsSmall measurable experimentkeep only if metrics improveUpdate the OPAsstandardize the improvementYesYesYesNoNoNo

Cheat sheet

  • Retrospectives inspect and adapt the team's process each iteration
  • Retrospective outcomes are actionable improvements with owners
  • Lessons learned are captured continuously, not only at closure
  • Prior lessons learned are used as inputs to current planning
  • Continuous improvement favors small, incremental process changes
  • Process improvement is distinct from product quality control
  • Lean improves delivery by removing waste and maximizing value flow
  • Validated improvements are folded back into organizational process assets
  • Updating organizational process assets keeps knowledge current
  • Improvement actions are validated with metrics before being standardized
  • The continuous-improvement process itself is kept current

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References

  1. PMP Examination Content Outline (July 2026)
  2. The Scrum Guide (November 2020) Whitepaper
  3. Continuous Improvement Mindset (Disciplined Agile) Blog
  4. The Kaizen Model (Disciplined Agile Guided Continuous Improvement) Blog
  5. Gathering and Using Lessons Learned Blog
  6. Lean Project Management Blog
  7. Lessons learned through process thinking and review Blog