Impediments and Issue Management

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Included in this chapter:

Dimension	Risk	Issue	Impediment
Time and certainty	Uncertain future event, may not happen	Present problem, certain and already occurred	Present blocker slowing the team's progress
Where it is tracked	Risk register	Issue log	Surfaced in standups, tracked until cleared
PM's primary action	Plan a response in advance	Resolve it, within authority or escalate	Remove it as a servant leader
What triggers action	Watch for the trigger that makes it real	Act now to resolve	Clear the highest-impact one first
Typical owner	Assigned risk owner	Issue owner or project manager	Project manager or Scrum Master

Cheat sheet

Recurring status meetings open by reviewing the issue log and open actions
An issue is a present problem while a risk is a future uncertainty
When a risk materializes, execute the prepared response before analyzing root cause
Recognize the trigger that turns a risk into an issue
No pre-planned response? Contain it with a workaround, then log and update
The project manager actively clears impediments blocking the team
Impediments are reassessed continually, not logged once
Impediments are prioritized and highlighted by their impact
Evaluate an impediment's impact before choosing an intervention
Resolve issues within authority before escalating
Collaborate with affected stakeholders on the resolution approach

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Cheat sheet